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1. My drains are backed up, what should I do.

Typically this is caused by a problem in the drains in the house or yard and is the homeowner or tenants responsibility. If the sewer main is at fault the City will clean it, call 620-431-5250 to report the problem.

2. I smell sewage gas, or a rotten egg smell in my house, why?

This is often the sign of a drain without a trap, or a trap that has gone dry. Try running water through any rarely used drains. If this does not stop the problem call a plumber as it could be dangerous