Why do we lose power sometimes and who do we contact when such case occurs?
We have one of the most up-to-date electrical systems in Southeast Kansas. However, sometimes a circumstance beyond our control does knock out the city’s power supply, such as: animals crossing on the power lines; an electric pole and/or wire being knocked down; transformers overheating; or trouble from our supplier's line before it reaches Chanute.

Should you lose power you may contact the Public Works Complex, Monday through Friday from 7:30 am to 4:00 pm, at (620) 431-5250; or for after hours and weekends call Power Plant #2 at (620) 431-5270.

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1. When does the city decide to generate?
2. How does the city know how much power to generate?
3. Why do we lose power sometimes and who do we contact when such case occurs?
4. Why do I have trouble getting a call through when the power is out?
5. Why can`t you tell me when my power will be back on?
6. Why do my neighbors have power and I don`t?